Frequently Asked Questions

How much is the delivery charge?

Delivery is £3.00 and your items will be posted via royal mail first class.

How long does delivery take?

Our items are posted via royal mail using their first class delivery, which usually results in your items being delivered the following day (unless you have ordered at the weekend).
If you live local to Burnley, we will hand deliver your items following Covid guidelines at all times.

What is the sizing like?

We do our best to ensure that the clothes are true to size, we have children ourselves and inspect the clothing and ensure that the sizing given by the supplier is as accurate as possible.

Are all the clothes new?

All the clothes that we sell are brand new clothes, we do not sell any preloved items.

Why do some items have the washing label on the outside?

Occasionally, one or two of our items have the washing label on the outside as oppose to the inside, we are attempting to address this with the supplier but it seems to be the norm in the country with which our items are coming from. We have found (as we dress our own children in these items) that you can cut the washing instructions out as close to the seam as possible and it is completely unnoticeable.

Still got questions?

Get in touch with us, we love speaking to our customers!

Send us a message and we’ll get back to you as soon as we can.

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